Introduction

WeDay is a social commerce all-in-one platform where people connect to share, trade, and engage with communities. To maintain a positive experience for everyone, we’ve developed these Community Standards. They are designed to promote safety, authenticity, and responsible behavior.

Community Standard

Respect for Others

We do not allow content or actions that degrade or threaten others.

• Content that includes hate speech, harassment, or incites violence based on race, ethnicity, national origin, gender, gender identity, sexual orientation, religion, or disability is not allowed.
• Bullying, intimidation, or doxxing (publishing personal information) will be removed and may result in account restrictions.

Authenticity

We value honest and transparent interactions.

• Do not impersonate individuals, businesses, or organizations.
• Misleading or deceptive behavior—such as creating fake accounts or engaging in coordinated manipulation—is not allowed.

Privacy and Data Protection

You must respect other users’ privacy.

• Sharing private or confidential information (e.g., identification numbers, bank details, or private messages) without consent is prohibited.
• Attempts to collect personal data from other users without proper notice and consent are not allowed.

Intellectual Property

We respect the rights of content creators and copyright holders.

• You may only post content that you own or have the right to use.
• Copyrighted materials used without authorization may be removed if reported.

Commerce and Business Activity

WeDay allows businesses to reach new audiences. However, we do not allow:

• Promotion or sale of illegal, counterfeit, or restricted items.
• Fraudulent or deceptive business practices.
• Abuse of the e-wallet or delivery systems.

Harmful or Sensitive Content

WeDay aims to be a platform for positive engagement.

• Content that contains excessive violence, adult nudity, sexual activity, or shocking imagery may be restricted or removed.
• Misinformation, especially related to health, safety, or public well-being, may be reduced in reach or taken down.

Community Enforcement

We work with users to keep WeDay safe.

• Users can report violations, which will be reviewed by our moderation team.
• Depending on the severity of the violation, consequences include content removal, temporary restrictions, or permanent bans.

Terms of Service

WeDay Terms of Service

These Terms of Service ("Terms") govern your use of the WeDay platform. By creating an account or using WeDay’s services, you agree to these Terms.

Eligibility

You must be at least 13 years old to use WeDay. Users under 18 require parental or guardian permission.

Your Account

You are responsible for all activity on your WeDay account.

• Keep your credentials secure.
• If you notice unauthorized activity, notify us immediately.

User Content

You retain ownership of what you post, but you give WeDay a global, non-exclusive license to use, share, display, and distribute that content on and off our platform for operational and promotional purposes.

Prohibited Use

You may not:

• Use WeDay to violate laws or third-party rights.
• Share harmful, misleading, or violent content.
• Use automated means (e.g., bots or scrapers) without permission.

Payments and Transactions

WeDay provides tools for transactions and wallet services but is not liable for the conduct of buyers, sellers, or agents.

• All users must comply with local financial regulations and tax obligations.
• Disputes between users are handled according to our dispute policy.

Third-Party Services

WeDay may include integrations with third-party services such as delivery providers, payment partners (e.g., AYA, A+), and messaging tools.

• Use of these services is subject to their own terms and privacy policies.

Account Suspension and Termination

We may suspend or terminate accounts that violate our policies or laws.

• You can also choose to deactivate your account at any time.

Limitation of Liability

WeDay is offered "as is" without warranties of any kind.

• We are not liable for indirect, incidental, or consequential damages from your use of the platform.

Changes to These Terms

We may update these Terms occasionally. Continued use of the platform means you accept any revised terms.

Governing Law

These Terms are governed by the laws of the jurisdiction where WeDay is headquartered.

Contact Us

For help or questions, contact our support team through the app or visit our official website.

User Policy

1. Acceptance of Terms

By registering for or using the WeDay platform, you agree to be bound by this User Policy along with any additional guidelines, updates, or rules provided by WeDay. If you disagree with any of these terms, you must immediately discontinue use of the platform.

2. User Account

a. Registration

• Accuracy: You must provide accurate, up-to-date information during account creation.
• One Account per Identifier: Each individual or entity is allowed only one account per phone number unless explicitly permitted by WeDay.
• Age Requirement: Users must be at least 13 years old to register or use the platform.

b. Account Security

• Credential Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials.
• Enhanced Security: We strongly recommend enabling two-factor authentication. Any unauthorized access or suspicious activity must be reported immediately to WeDay.

c. Reporting Unauthorized Access

• Incident Reporting: If you suspect your account has been compromised, please contact our support team immediately through the in-app reporting feature or via email at support@myday.group.

3. Prohibited Content and Activities

a. Prohibited Content

• Inappropriate or Harmful Material: You must not post any content that is hateful, explicit, or otherwise harmful. This includes:

• Inappropriate language, hate speech, or inciting violence.
• Misinformation or deceptive content.
• Violent, graphic, or disturbing material.
• Promotion of illegal or regulated goods (firearms, drugs, tobacco, etc.).
• Sexual harassment, pornographic material, sexually explicit images/videos, adult services, or solicitations.
• Any content that may be interpreted as sexually explicit or depicting nudity in a context that violates community standards.

Note: Definitions for terms such as “hate speech” or “graphic violence” are provided in our supplementary guidelines, which include clear examples to help you understand what is prohibited.

b. Prohibited Activities

• Harassment, bullying, or hate speech.

  You must not engage in harassment, bullying, or hate speech toward any individual or group.

• Impersonation

  Do not impersonate another person or organization.

• Fraudulent Behavior

  Spamming, scamming, or any attempt to defraud other users is strictly prohibited.

• Illegal transactions.

  Facilitating dishonest or illegal transactions is not allowed.

c. Enforcement Actions

• First Violation: A formal warning will be issued.
• Second Violation: The reported post, comment, or content will be removed.
• Third Violation: Your account will be temporarily restricted for 7 days. During this period, you will be unable to post, comment, or engage in all of live features.
• Final Action: Continued violations will result in permanent deletion of your account. All associated data, including posts and comments, will be irretrievably removed.

4. Privacy and Data Protection

a. User Data

• Data Collection: Weday collects and processes personal data in accordance with our Privacy Policy.
• User Rights: You have the right to access, modify, or delete your personal information. Detailed instructions on how to exercise these rights are provided in our Privacy Policy.

b. Security Measures

• Data Security: YWeday employs advanced security protocols, including encryption and two-factor authentication, to protect your data.

c. Intellectual Property

• Content Ownership: You retain ownership of the content you post; however, you grant Weday a non-exclusive, royalty-free license to use, display, and modify your content as necessary to operate and improve the platform.

5. Transactions and Payments

a. Bank Transfers & Payment Integration

• Secure Payments:Weday integrates with approved banking partners to support direct transfers and secure payment processing.
• Linking Accounts :Users may securely link their bank accounts for transactions.

b. Cash on Delivery (COD)

• Availability: COD is available for eligible products and regions as determined by Weday and its delivery partners.

c. Refunds & Disputes

• Refund Policies: Refund terms for goods and services are set by the seller. Weday offers a structured dispute resolution process for unresolved issues.
• Customer Support: For disputes or payment-related issues, please contact our Customer Service team at support@myday.group

d. Transaction Security and Fraud Prevention

• Monitoring:We employ advanced monitoring systems to detect fraudulent transactions.
• Accuracy:Users are responsible for providing accurate payment details. Any discrepancies should be reported immediately.

e. Updates to Payment Policies

• Policy Changes:Weday reserves the right to update payment methods, fees, and related policies at any time. Significant changes will be communicated via in-app notification..

6. Advertiser-Friendly Content

• Ad Eligibility:Users creating monetizable content must comply with Weday’s advertiser-friendly guidelines.
• Content Standards: Prohibited content for monetization includes violent imagery, explicit sexual content, misleading or deceptive practices, and insensitive language. info.
• Guidelines Detail: Further criteria and examples are available in our Advertiser Guidelines documentation.

7. Blocking

a. Blocking Users

Mechanics: When you block another user:

• They can no longer view your profile, posts, comments, or any shared content.
• They cannot contact you or add you as a friend.
• Blocking also automatically unfriends the blocked individual.
• You cannot re-block the same user immediately after unblocking; a brief waiting period applies.

b. Blocking in Weday Messenger

• Extended BlockingBlocking someone in Messenger also prevents them from contacting you via messages, calls, or finding your profile.

8. Reporting and Account Status

8.1 Reporting System

• • Reporting MechanismUsers can report content, comments, user accounts, and pages/channels that violate Weday’s policies.

8.2 Reporting Process

• Submission: Reports are submitted directly through the platform.
• Review: Our moderation team reviews each report within 24 hours.
• Action: Based on the review, actions may include warnings, content removal, temporary suspension, or permanent account deletion.

8.3 Enforcement Actions for Reports

• Mild Violations: Issue a warning notification is sent to the reported user.
• Serious Violations: Remove offending content and, if necessary, suspend the account for 7 days.
• Repeat Offenders: Permanently delete the account following continued violations.

9. Account/Page/Channel Status

• Active:Normal status with full access to all features.
• Restricted: Limited access due to policy violations.
• Deactivated:Temporarily hidden by you or Weday; data is retained for potential reactivation.
• Deleted: Permanently removed from the platform along with all associated data.

10. Restriction, Deactivation, and Deletion

10.1 Restriction

• Limited Functionality:Restricted accounts may only view but cannot engage (like, comment, share, or post).
• Messaging access is limited (users can view messages but cannot call, send messages, reply, and all other actions).

10.2 Deactivation

• Temporary Withdrawa:lDeactivating your account hides your profile and content from other users. Your data is retained and can be restored upon reactivation.
• Limited Access: Deactivated users cannot access Weday or Messenger until reactivated.

10.3 Deletion

• Permanent Removal: Deleting your account, page, or channel results in the permanent loss of all associated data, including profiles, photos, videos, posts, and comments. This action is irreversible.

11. Termination of Service

Weday reserves the right to suspend or terminate user accounts for:

• Violations of this User Policy.
• Engagement in fraudulent or harmful activities.
• Prolonged inactivity.

12. Reporting and Enforcement Protocol

a. Reporting Violations

• In-App Reporting: Use the reporting feature to flag content or behavior that violates our policies.
• Customer Support: For further issues, contact our support team atsupport@myday.group

b. Complaint Resolution

1. For Consumers (Buyers):

• o If you encounter issues with an SME, you can directly contact the Shop for any related product & inquiry issues, and you can report the complaint directly to Weday via:  Customer Service support email:support@myday.group

Shared Policies

• Both sellers and buyers must comply with Myanmar’s Consumer Protection Law.
• Weday may suspend accounts for illegal activities (e.g., fraud, threats).

13. Updates to the User Policy

• Periodic Reviews: This policy may be updated periodically.
• Notification: Significant changes will be communicated via in-app notifications.
• Continued Use: Continued use of the platform after updates constitutes acceptance of the revised terms.

14. Contact Information

For questions or concerns regarding this User Policy, please contact us at: support@myday.group